Luxury Memory Foam High Profile pillow offers support ideal for side sleepers. The visco-elastic Memory Foam offers luxurious approx 12cm height & support whilst also relieving pressure points on the head and neck. The memory foam regains its shape in seconds and moulds to your individual shape of the head and neck. Includes a bonus HealthGuard® treated cotton/poly pillow protector for a healthier night's sleep.

Features:

• Visco-elastic Memory Foam
• High Profile shape
• Comes with a Poly Knitted Cover and a bonus removable velour Protector
• The pillow protector has been Healthguard®treated to help create a healthy sleeping environment, which is anti-dust mite & anti-bacterial
• Regains original shape in seconds
• Suits standard size pillowcase

Set Includes:

• 1 x Standard Pillow - 65 x 40 + 15cm

Fabrication:

• Cover: Poly Knitted
• Filling: Visco-elastic memory foam

Care Instructions:

Pillow:

• Air before use
• Spot clean with a damp cloth
• Do not use detergent
• Lay flat from sunlight to dry
• Do not bleach
• Do not tumble dry
• Do not dry clean
• Ensure completely dry before re-use

Pillow Protector:

• Remove from pillow before washing
• May be gentle machine washed
• May be tumble dried on low setting
• May be ironed
• Do not bleach
• Do not dry clean

Shipping & Returns Information

Shipping

We offer free standard shipping to Australian metropolitan areas and most regional locations. Additional charges may apply to remote or difficult-to-service postcodes. If a surcharge applies, we'll contact you for approval before dispatch.

Tracking is provided by SMS or email where available. Delivery and tracking arrangements may vary by product and supplier. Address changes must be requested before dispatch.

Returns & Refunds

Our returns policy varies by product type and brand.

• Bedding & Hygiene: For hygiene reasons, quilts, pillows, sheets, quilt covers, mattress protectors, toppers and similar bedding products are not eligible for change-of-mind returns.

• Other exclusions: Opened rugs and unboxed mattresses are not eligible for change-of-mind returns.

• Made-to-order products: A.H. Beard, SleepMaker, Therapedic, Sleep Australasia and Comfort Sleep mattresses and bases cannot be cancelled for change of mind once production has commenced.

• Eligible returns: Other products may be returned within 14 business days of receipt, subject to brand-specific conditions. Items must generally be unused, unopened and in their original packaging.

• Return costs: Return shipping is generally the customer's responsibility for approved change-of-mind returns. Additional conditions or fees may apply.

Faulty, Damaged or Incorrect Items

Please contact us as soon as possible if your order arrives faulty, damaged or incorrect. We'll assess the issue and explain the available options.

Your rights under Australian Consumer Law are not affected by this policy.

How to Request a Return

Please contact us or complete our Refund/Exchange Request Form before sending any item back. Returns must be authorised before lodgement.

For full details, including brand-specific conditions, please see our Refunds & Returns Policy.

Questions? Contact us at sales@bigbedding.com.au or via live chat.