Yes we do. Our products are sent via Air Mail and please allow up to 10 business days for the item to be received.
We use www.auspost.com.au to send our items and once the item enters into the destination country, it will be sent by a designated postal service.
It depends on where you are. Orders processed here will take 1-10 business days to leave our warehouses. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Yes, all our products come with manufacturer warranty,
Big Bedding Australia is still a baby and started in June 2014, but collectively we have 20 years’ experience in the bedding game. As we continue to build and grow we strive to bring better prices on only quality products to our customers.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. there is a 10 day returns policy (excludes, mattresses, bases & furniture). Money can take upto 30 days to be fully refunded.
Big Bedding Australia offers high quality products at low bargain prices, we have low overheads and therefore can on pass these savings directly to the consumer.
Big Bedding Australia also offer a very personal customer service experience and we always invite our customers to ask questions about all our products. We pride ourselves on customer service.
Big Bedding Australia accept credit card payments via Stripe direct from our website. Stripe is a trusted and safe payment system. Visit www.stripe.com for further information.
We also accept payments through PayPal. PayPal is the biggest online payment system in the world. They constantly set the trend for security and privacy when dealing with payments.
We now also accept Google Pay, Apple Pay, Splitit & Afterpay