i have had this mattress topper for months now and wanted to share how amazing it has been. such beautiful quality. has transformed a too-hard bed into a comfy sleep saving me from considering ditching my new mattress! also i contacted supplier who confirmed the feathers are responsibility sourced with verification - this should be promoted more as it was hard to find one who is responsibly sourced but not $600.
The quilt cover set looks beautiful and the quality is very good. It washes well and retains its look after washing.
The quilt feels beautiful. It’s warm but feels light and luxurious. Doesn’t feel heavy or lumpy.
this is like sleeping on a cloud! best thing I've bought in a long time and would recommend to anyone who is thinking about buying a mattress topper!
Mi item was received damaged, I contacted big bedding and received an email to offer a 50% refund
I answered that email requesting the possibility of a 75% refund , that was the last I heard from the warranty team regardless of a few emails
I have emailed bib bedding again to be told that the warranty team is handling the issue, well clearly it’s not
So overall I’m not a happy customer and would not purchase from big bedding again
Its the wrong colour and i asked for cream not deep blue not happy and it shows little mats with it that i didnt get never buy from you again
Happy with the mattress if it lasts as well as a sleepmaker I bought many years ago will be pleased. Had to buy new sized sheets as it is a little bigger than the standard Australian Queen Bed mattress.
Ordering was easy said that you had eight in the warehouse however it took a few weeks for the mattress to arrive, I live rural, contact from sleepmaker was okay delivery was organized, delivered by one delivery man!.
When turning the mattress noted that the Manufacturer has a 5 year warranty, Sent an email to Big Bedding they responded immediately and advised the Manufacturer does 5 year warranty and Big Bedding does the remaining 5 years = 10 year warranty. All round a few hickups but a satisfactory result, sleeping well.
When I ordered, it was advertised as a sheet set. I checked the description and it described the flat sheet and the pillowcase but when I received the order it was only and fitted sheet NOT a sheet set. I contacted the company and they agreed to a full refund and sent me a return label. As yet, 2 weeks on from them receiving the return, a refund has still not gone back onto my credit card. I emailed them 5 days ago, asking when approximately it would be done but have not received a response as yet.
Bianca coverlet is gorgeous. Looks lovely in the bedroom. Fits the super king 2 beds really well.
Took 3 weeks but I finally received the Sleepmaker mattress, appears to be quite well. made but only time will tell how good it actually is.
I love this brand. Its quality. It washes beautifully. Shame i can’t find similar products Australian made.
A thick quality set that layers so well because of being reversible. Generous in size which allows me to tuck it in for a polished look. Made and finished very well. So pleased with my purchase.
This quilt is so beautiful. It really does all that it says. Beautifully warm & oh so light. The perfect recipe for a quality nights sleep. Couldn’t be happier with this purchase.
These sheets are soft and cosy. Somehow they also just feel more comfortable.
I feel warmer when I get into bed and enjoy that all night.
I ordered this product but i made a mistake, I was trying to order a baby blanket not a quilt. As soon as the order arrived, i opened the post packaging and I immediately realized my mistake. I never opened the actual packaging for the quilt. I immediately contacted Big Bedding outlining my predicament.
They replied quite quickly but told me because of hygiene reasons i cannot return it. The quilt was a bit expensive for me but I wanted something with quality, but now I was now stuck with it and had to then make another order for a blanket. I have no need for the quilt as I am making a blanket for my first grandson and needed the blanket for a warm backing.
Make sure you order exactly what you want because they won't accept returns even if unopened.
This is a warm quilt even though initially it appears somewhat thin once it is aired for a couple days it fluffs out beautifully and provides a wonderful warmth with a comfortable light weight that our rather expensive previous wool doona did not. So we are very pleased with our purchase and would recommend this quilt.
Beware. Cold wash. Still shrinks. For a high quality I didn't expect that. You have no choice but to wash it as well as upon opening it the chemical smell is very strong.