Some orders may be delayed depending on the product type:
- Dispatch may take a little longer than usual – in some cases up to 10 business days.
- Couriers are seeing a huge demand for their service, as well interstate boarder closures, this is impacting the delivery times for cross boarder deliveries.
- We will update our tracking information as soon as it is available.
- Delivery is contactless to ensure driver and customer safety
- Our customer support team is available to answer any questions you may have. However, we are currently experiencing a high volume of chat and support tickets, so you may experience a longer than usual wait time for responses.
Australia Post and Couriers remain open and deliveries continue, but delays may occur due to extended COVID-19 restrictions, limited flights and high parcel volumes.
We appreciate your understanding and cooperation at this time and thank you for all your support.