The luxuriously quilted outer cover is a superfine bamboo/cotton fabric (bamboo 60%/40% cotton in a sateen weave construction of 320 thread count per square inch) with a 300 grams per square metre of soft, natural bamboo fibre beneath it to cushion your head, absorb moisture and provide permanent and natural (chemical free) anti bacterial protection.

The outer casing has a zipper so that it can easily be removed and machine washed. Just perfect for those hot sweaty summer nights.

Inside the outer cover there is an inner pillow filled with a blend of alpaca and high performance fibre, designed to be super soft, moisture absorbent with an ideal loft performance.

Three profile options

LOW - idea for those that sleep on their back or stomach

MEDIUM - for side sleepers

HIGH - for those sleepers who like a full fill pillow style for sleeping, resting or maybe reading in bed.

The Alpaca Bamboo Pillows are exclusive to Kelly & Windsor and are 100% made in Australia. Free shipping within Australia.

FEATURES:

• Pillow size
  Australian standard size - 73cm x 48cm x 6cm gusset
• Inner pillow filling
  A blend of 50% premium quality Australian grown alpaca fleece and 50% high performance polyester
• Three profile options -
• Low
• Medium
• High
• Inner pillow casing
  
• 100% cotton sateen cover
• Outer removable casing - machine washable
  A quilted bamboo/cotton sateen fabric with 200gsm of pure 100% bamboo fibre wading
  Soft and smooth support
  Natural eco friendly
  Moisture absorbent
  Antibacterial, naturally
• OptiFill filling system
  Will not go lumpy
  Looks great on the bed
• Product label with care instructions

FURTHER COMMENTS:

• Very soft and supportive
• For sleeping, reading and resting in bed
• Special Twin pack offer - great value

CARE INSTRUCTIONS:

Each of our products has a care label sewn onto it which details the recommended care instructions of the product.

PLEASE strictly follow the care instructions to properly clean the product, maintain its quality and performance. Failure to do so can cause the quilt, doona, pillow, underblanket or comfort top to be severely damaged and destroyed. We will not consider or accept any quality guarantee claim unless our care instructions have been followed.

In general, the care instructions that we recommend are regular fluffing up and outside airing on a warm sunny day.

If required your quilt, pillow or underblankets can be dry cleaned, P40. Please talk with your dry cleaner to make sure that they understand what they are cleaning. If you have it dry cleaned, please thoroughly air afterwards.

Do not allow the quilt, doona, pillow or underblanket to become damp or wet.

DO NOT MACHINE WASH ANY OF OUR PRODUCTS - THEY WILL BE PERMANENTLY DAMAGED.

If you have questions about your product's care, please call us and we will assist.

Shipping & Returns Information

Shipping

We offer free standard shipping to Australian metropolitan areas and most regional locations. Additional charges may apply to remote or difficult-to-service postcodes. If a surcharge applies, we'll contact you for approval before dispatch.

Tracking is provided by SMS or email where available. Delivery and tracking arrangements may vary by product and supplier. Address changes must be requested before dispatch.

Returns & Refunds

Our returns policy varies by product type and brand.

• Bedding & Hygiene: For hygiene reasons, quilts, pillows, sheets, quilt covers, mattress protectors, toppers and similar bedding products are not eligible for change-of-mind returns.

• Other exclusions: Opened rugs and unboxed mattresses are not eligible for change-of-mind returns.

• Made-to-order products: A.H. Beard, SleepMaker, Therapedic, Sleep Australasia and Comfort Sleep mattresses and bases cannot be cancelled for change of mind once production has commenced.

• Eligible returns: Other products may be returned within 14 business days of receipt, subject to brand-specific conditions. Items must generally be unused, unopened and in their original packaging.

• Return costs: Return shipping is generally the customer's responsibility for approved change-of-mind returns. Additional conditions or fees may apply.

Faulty, Damaged or Incorrect Items

Please contact us as soon as possible if your order arrives faulty, damaged or incorrect. We'll assess the issue and explain the available options.

Your rights under Australian Consumer Law are not affected by this policy.

How to Request a Return

Please contact us or complete our Refund/Exchange Request Form before sending any item back. Returns must be authorised before lodgement.

For full details, including brand-specific conditions, please see our Refunds & Returns Policy.

Questions? Contact us at sales@bigbedding.com.au or via live chat.