This John Cotton Triple Action Cooling pillow features cooling gel infused memory foam which moulds to your head and neck to keep your spine in its optimum alignment. The unique and technically advanced cover features different temperature regulating technology on each side. One side features phase change material which absorbs and releases heat as you need it, while the other side features a breathable mesh over a phase change glaze that has been applied to the memory foam core.

Description

Because it’s made with premium quality memory foam, this pillow provides the ultimate in customised support by moulding to the exact shape of your head and neck, relieving pressure, promoting improved circulation and encouraging correct spinal alignment. For years of consistently comfortable and supportive sleep, this premium quality memory foam pillow is very hard to beat, and we’re sure you won’t find better.

This premium John Cotton memory foam pillow features:

• Medium Height
• Firm Softness
• Extra Support
• Cooling Gel Infused Memory Foam
• Phase Change Material (PCM) technology coating
• Cotton Cover with PCM temperature regulation
• 10 Year Warranty against faulty materials and workmanship

Shipping & Returns Information

Shipping

We offer free standard shipping to Australian metropolitan areas and most regional locations. Additional charges may apply to remote or difficult-to-service postcodes. If a surcharge applies, we'll contact you for approval before dispatch.

Tracking is provided by SMS or email where available. Delivery and tracking arrangements may vary by product and supplier. Address changes must be requested before dispatch.

Returns & Refunds

Our returns policy varies by product type and brand.

• Bedding & Hygiene: For hygiene reasons, quilts, pillows, sheets, quilt covers, mattress protectors, toppers and similar bedding products are not eligible for change-of-mind returns.

• Other exclusions: Opened rugs and unboxed mattresses are not eligible for change-of-mind returns.

• Made-to-order products: A.H. Beard, SleepMaker, Therapedic, Sleep Australasia and Comfort Sleep mattresses and bases cannot be cancelled for change of mind once production has commenced.

• Eligible returns: Other products may be returned within 14 business days of receipt, subject to brand-specific conditions. Items must generally be unused, unopened and in their original packaging.

• Return costs: Return shipping is generally the customer's responsibility for approved change-of-mind returns. Additional conditions or fees may apply.

Faulty, Damaged or Incorrect Items

Please contact us as soon as possible if your order arrives faulty, damaged or incorrect. We'll assess the issue and explain the available options.

Your rights under Australian Consumer Law are not affected by this policy.

How to Request a Return

Please contact us or complete our Refund/Exchange Request Form before sending any item back. Returns must be authorised before lodgement.

For full details, including brand-specific conditions, please see our Refunds & Returns Policy.

Questions? Contact us at sales@bigbedding.com.au or via live chat.