When you signup as a V.I.P member you will obtain the following entitlements.
Exclusive discounts emailed direct to you through out the year.
Priority shipping during busy periods.
Exclusive opportunity to purchase new products and learn about new products prior to the market release.
Private invites to online and real life events.
Queen Size Spring Foam Mattress Top
The mattress features a 34cm thickness to provide medium firm support. It is made with plush euro top padding, premium bamboo knitted fabric, high density foam and an innovative coil system for zonal support.
Features:
Specifications:
Order Tracking
When your order is shipped, you will receive updates on the shipping via SMS or email.
We aim to process and pack your order as fast as possible. This means your shipping address can only be changed if your order has not left the warehouse. To change your shipping address, contact our customer service team as soon as possible on the live chat or at sales@bigbedding.com.au
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
Unfortunately we can’t offer you a refund or exchange for change of mind so please select your items with care.
If there is a fault with your item please send your purchase back to the manufacturer, all our products come with manufacturer warranties for peace of mind.
Shipping
To return your product, you should mail your product to the manufacturer, as we try our best to use only manufacturers in Australia, shipping costs should be relatively small.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. The manufacturer can not guarantee that they will receive your returned item.
